Live Chat
Message even in Dhaka at night; for common questions, a reply usually arrives within 10 minutes.
deshi777 Support Schedule
6 rows, straightforward calculation
| Day | Chat | Phone | |
|---|---|---|---|
| Saturday | 9:00 AM to 11:00 AM | 2 hours | 10 AM to 6 PM |
| Sunday | 9:00 AM to 11:00 AM | 2 hours | 10 AM to 6 PM |
| Monday | 8:00 AM to 12:00 PM | 90 minutes | 10 AM to 6 PM |
| Tuesday | 8:00 AM to 12:00 PM | 90 minutes | 10 AM to 6 PM |
| Wednesday | 8:00 AM to 12:00 PM | 90 minutes | 10 AM to 6 PM |
| Thursday | 8:00 AM to 12:00 PM | 90 minutes | 10 AM to 6 PM |
Contact information and help center
One number, one address, and a way to work
Email address
Email the details of the problem; a screenshot helps the team review it faster
Dhaka Support Desk
Answers are arranged based on Bangladesh local references; questions about bKash, Nagad, Rocket are also answered here
Help Center
There is a separate guide for login, app, and account questions; find the answer in 3 steps
If you want faster solutions Help Center Q&A See
deshi777 How to get help
1. Write a message
Just write the problem in one line
2. Verify account
Username and number are matched
3. Get answer
Quick replies to common questions
4. Return to work
Log back into the app after getting the
If you have questions about bKash or Nagad, clearly state them
How long does the email reply take
Less delay for simple questions, more for complex questions
9 AM to 5 PM
Usually replies within 90 minutes
After 5 PM
Responses go to the next morning batch
If you have a
One fewer step is needed to identify the
Dhaka and Chittagong
Messages reach quickly on local networks
If login gets stuck App Guide And New user guide Check compatibility
Contact details
One thing to remember: providing two pieces of information in the same message makes things easier
- Username
- Time of issue
- On which screen did you get
- If it's bKash, Nagad, Rocket
If these 4 things exist, support can respond quickly
Last word: deshi777 support is nearby
deshi777 Support, deshi777 Contact, and deshi777 Help are in one place; if needed, check Help Center, chat
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